Orders placed through SAVØR are subject to these Terms and Conditions
After placing an order, the customer will receive a confirmation by email
SAVØR may cancel an order in the event of an obvious error or inability to supply the product. If payment has already been made, the corresponding amount will be refunded.
Prices are shown in Danish kroner (DKK) and include applicable VAT.
Any additional costs relating to the order will be shown before the purchase is completed
Prices may change without affecting orders that have already been confirmed
Payments are processed using the payment methods available through SAVØR
Orders are prepared and shipped from Spain to Denmark.
The applicable delivery costs, conditions and delivery timeframe will be shown during the purchasing process before the order is confirmed
Certain locations requiring special logistical arrangements may be subject to additional costs, which will be shown before the purchase is completed where applicable
When a recurring order option is selected, the applicable frequency, price, renewal and cancellation conditions will be shown before the purchase is confirmed.
Delivery and Transport Damage
The customer must check the condition of the order upon delivery.
To be handled as a transport-related issue, any breakage, loss of contents or visible damage must be reported to SAVØR within 24 hours of receiving the order, by writing to:
To process the issue, the following must be provided:
SAVØR may request any additional information necessary to verify the circumstances of the issue.
The affected product, its packaging and any items related to the issue must be retained until SAVØR confirms that they are no longer required for assessment.
SAVØR may review the documentation provided before approving a replacement, return or refund
No compensation will be provided for damage occurring after delivery as a result of handling, opening, use, improper storage or any other circumstance not attributable to SAVØR
Extra virgin olive oil is a natural agricultural product.
Natural differences in colour, aroma, flavour or intensity may occur between varieties and harvests and do not, in themselves, constitute a product defect.
The characteristics of each product are described on its corresponding product page.
Online purchases of food products are not subject to the right of withdrawal.
For this reason, SAVØR does not accept returns of food products due to a change of mind.
Complaints relating to orders or products must be sent to:
stating the order number and providing the information necessary to assess the issue.
Purchases made from SAVØR ApS are governed by Danish law